When enquiring about a spare part, please always include the model number. Do not rely on a number from your instruction manual, as they are often incorrect. Instead, obtain it from the rating plate.
Sizes don't matter
We don’t usually receive spare part sizes unless they are specified or requested when needed. It is rare to get them.
Serial numbers, etc.
Serial numbers, product codes, PNC numbers (Electrolux, AEG, Zanussi, Tricity etc.) and 12NC numbers (Whirlpool) make looking up spares for you a LOT faster, if you can please supply them from the rating plate. Or a picture of the plate and we'll figure it all out for you.
This is not a technical information help desk, nor can we (officially) help with fitting advice; it is to request information regarding spare parts. But we will of course help and point things out for you as best we can.
