Oven Door Hinge

£35.95
SKU
3870770025
Genuine Part
Typically with you in 2 to 8 days
Commonly used on these brands
Genuine Spare Part

Replacement oven door hinge – compatible with AEG, Electrolux & John Lewis models as shown unless advised otherwise

Check your model number for guaranteed fitment.

Description

This genuine replacement oven door hinge is designed for a wide range of AEG, Electrolux and John Lewis oven and cooker models. The door hinge is the mechanism that supports the oven door and allows it to open and close smoothly, with the correct tension to keep the door securely closed during cooking. Over time, hinges can become worn, lose tension, or break entirely due to regular use, overloading the door, or accidental impact. A faulty hinge can cause the door to sag, fail to close properly, or drop suddenly when opened – creating a safety risk and compromising the oven's seal and efficiency. Replacing a worn or broken door hinge restores the correct alignment, tension and safe operation of your oven door.

This is a model‑specific door hinge that will only fit the models listed below or as specifically advised. Even if a hinge appears visually similar, it may not be compatible – there are several close‑looking but non‑interchangeable variants used across different models. Please take time to verify your oven model and serial number before ordering.

Technical Notes

Please verify your oven model and serial number before ordering. Fitment is highly model‑specific – a similar appearance does not guarantee compatibility. If you are unsure, contact our spare parts team with your appliance make, model, and serial number for confirmation.

 

AEG OVEN & COOKER

40106VE-WN 00U, 41136VE-WN 00U, B3011-4-M CA R05, B3011-5-M CA R08, B3051-4-D DE R07, B3051-4-M DE, B3051-4-M GR R07, B3051-4-W DE R07, B3051-5-D DE R08, B3051-5-M DE R08, B3051-5-M EL R08, B3051-5-M EU R08, B3051-5-M IT R08, B3051-5-W DE R08, B3101-4-B EU R05, B3101-4-B EU R07, B3101-4-B UK R05, B3101-4-D UK R05, B3101-4-M EU R05, B3101-4-M EU R07, B3101-4-M UK R05, B3101-4-W EU R05, B3101-4-W EU R07, B3101-4-W UK R05, B3101-5-B, B3101-5-B EU R08, B3101-5-B UK R08, B3101-5-M, B3101-5-M EU R08, B3101-5-M UK R08, B3101-5-W, B3101-5-W EU R08, B3101-5-W UK R08, B3151-4-M R05, B3151-5-B, B3151-5-B IT R08, B3151-5-M, B3151-5-M DE R08, B3151-5-M IT R08, B31510-4-M DE, B31510-4-M R05, B31510-5-M, B31510-5-M DE R08, B3159-4-M R05 IL, B3159-4-W R05 IL, B3191-4-A EU R05, B3191-4-B EU R05, B3191-4-M EU R05, B3191-4-M GR R07, B3191-4-M R05, B3191-5-M, B3191-5-M AUS, B3191-5-M EU R08, B31915-4-A NORDIC R, B31915-4-M NORDIC R, B31915-5-M, B31915-5-M EU R, B3301-4-M EU R05, B3301-4-M EU R07, B3301-5-M EU R08, B3351-4-D DE, B3351-4-M DE, B3351-4-W DE, B3351-5-D DE R08, B3351-5-M, B3351-5-M DE R08, B3351-5-W DE R08, B4000-4-LG DE, B4000-4-LG R05, B4000-5-LG, B4000-5-LG DE R08, B4001-4-A (NORDIC) R, B4001-4-M (NORDIC) R, B4001-4-W (NORDIC) R, B4001-5-A EU R08, B4001-5-M, B4001-5-M EU R08, B4101-4-A EU R05, B4101-4-A NORDIC R0, B4101-4-A R05, B4101-4-A UK R05, B4101-4-B EU R05, B4101-4-B R05, B4101-4-B UK R05, B4101-4-M EU R05, B4101-4-M GR R07, B4101-4-M NORDIC R0, B4101-4-M R05, B4101-4-M R05 IL, B4101-4-M SA R07, B4101-4-M UK R05, B4101-4-W EU R05, B4101-4-W NORDIC R0, B4101-4-W R05, B4101-4-W UK R05, B4101-5-A DE R08, B4101-5-A EU R08, B4101-5-A EU2 R08, B4101-5-A IT R08, B4101-5-B, B4101-5-B EU R08, B4101-5-B IT R08, B4101-5-B UK R08, B4101-5-D, B4101-5-D DE R08, B4101-5-M, B4101-5-M DE R08, B4101-5-M EL R08, B4101-5-M EU R08, B4101-5-M EU2 R08, B4101-5-M IL R08, B4101-5-M IT R08, B4101-5-M SA R08, B4101-5-M UK R08, B4101-5-W, B4101-5-W DE R08, B4101-5-W EU R08, B4101-5-W EU2 R08, B41010-4-M R05, B41010-5-M, B41010-5-M DE R08, B41011-4-M R05, B41012-4-M NORDIC R, B41012-5-M, B41012-5-M NORDIC R, B41013-5-M, B41013-5-M JL/RU, B41015-4-M R05, B41015-5-M, B41015-5-M R08, B4301-4-M EU R05, B4301-5-M, B4301-5-M EU R0, B43013-4-M, B43013-4-M R05, B43013-4-M R07, B43016-4-M, B43016-5-M DE R08, B43019-4-M R07, B43019-5-M, B43019-5-M DE R08, B43019-5-M EU(ML), B4401-4-A NORDIC R0, B4401-4-B NORDIC R0, B4401-4-M NORDIC R0, B4401-4-W NORDIC R0, B4401-5-A EU R0, B4401-5-B EU R0, B4401-5-M EU R0, B4401-5-W EU R0, B4403-5-A, B4403-5-A EU, B4403-5-B, B4403-5-B EU, B4403-5-M, B4403-5-M EU, B4403-5-W, B4403-5-W EU, B4431-5-A, B4431-5-A EU R08, B4431-5-B, B4431-5-B EU R08, B4431-5-M, B4431-5-M EU R08, B4431-5-W, B4431-5-W EU R08, B44319-5-A, B44319-5-A NORDIC, B44319-5-M, B44319-5-M NORDIC, B44319-5-W, B44319-5-W NORDIC, B4503-5-M, B4503-5-M EU, B5701-4-A EU NR05, B5701-4-A EU R05, B5701-4-A JP R05, B5701-4-A R05, B5701-4-M EU NR05, B5701-4-M EU R05, B5701-4-M GR R07, B5701-4-M JP R05, B5701-4-M R05, B5712-4-A FRANCE R05, B5712-4-M FRANCE R05, B5731-4-A NORDIC R0, B5731-4-B NORDIC R0, B5731-4-M NORDIC R0, B59012-4-M NORDIC R, B59012-4-M R05, B59012-5-M NORDIC R, B89313-5-M, B89313-5-M JL/RU, BE3002420M, BE3003000M, BE3003420B, BE3003420M, BO B-B, BO B-M, BO B-W, BO BZ-B, BO BZ-M, BO BZ-W, BO GZ-B, BO GZ-M, BO GZ-W, BO GZR-A, BO GZR-B, BO GZR-M, BOB-B, BOB-M, BOB-W, BOBZ-B, BOBZ-M, BOBZ-W, BOGZ-B, BOGZ-M, BOGZ-W, BOGZR-B, BOGZR-M, C3000-4-M, C3000-5, C3100-4-M, C3100-5, C3100-5-M, E2191-4-A UK R05, E3000-4-LM R05, E3051-4-AL R05, E3051-4-D DE R07, E3051-4-D R05, E3051-4-M DE R07, E3051-4-M GR R07, E3051-4-M R05, E3051-4-W DE R07, E3051-4-W R05, E3051-5-D DE R08, E3051-5-M DE R08, E3051-5-M EL R08, E3051-5-W DE R08, E3051-6-M, E3051-7-D, E3051-7-M, E3051-7-W, E30510-4-M DE R07, E30510-4-M R05, E30510-5-M DE R08, E30510-6-M, E3091-4-M GR R07, E3091-4-M R05, E3091-5-M EL R08, E3091-6-M, E30915-4-M GR R07, E30915-4-M R05, E3101-4-M EU R05, E3101-4-M EU R07, E3101-4-M GR R07, E3101-5-M, E3101-5-M EU R08, E3101-6-M, E3151-5-M, E3151-5-M DE R08, E3151-7-M, E3151-7-M DE, E31510-4-M DE R07, E31510-4-M R05, E31510-5-M, E31510-5-M DE R08, E31510-6-M DE, E31560-4-M R07, E31560-5-M, E31560-5-M DE R08, E3191-4-M GR R07, E3191-4-M R05, E3191-5-M, E3191-5-M EU R08, E31915-4-A NORDIC R, E31915-4-M GR R07, E31915-4-M NORDIC R, E31915-4-M R05, E31915-5-M, E31915-5-M EL R08, E31915-6-M, E3351-4-D DE R07, E3351-4-M DE R07, E3351-4-W DE R07, E3351-5-D DE R08, E3351-5-M, E3351-5-M DE R08, E3351-5-W DE R08, E3351-6-M, E33519-4-D R07, E33519-4-M R07, E33519-4-W R07, E33519-5-D, E33519-5-D DE R08, E33519-5-D EU(ML), E33519-5-M, E33519-5-M DE R08, E33519-5-M EU(ML), E33519-5-W, E33519-5-W DE R08, E33519-5-W EU(ML), E4000-4-LG DE R07, E4000-4-LG R05, E4000-5-LG, E4000-5-LG DE R08, E4000-7-LG, E4001-4-A NORDIC R05, E4001-4-A R05, E4001-4-B R05, E4001-4-D R05, E4001-4-M NORDIC R05, E4001-4-M R05, E4001-4-W NORDIC R05, E4001-4-W R05, E4001-5-A DE R08, E4001-5-D DE R08, E4001-5-M, E4001-5-M DE R08, E4001-5-M EU R08, E4001-5-W, E4001-5-W DE R08, E4001-5-W EU R08, E4001-7-M, E4001-7-W, E40010-4-M R05, E40010-5-M, E40010-5-M DE R08, E40015-4-M R05, E40015-5-M, E40015-5-M R08, E40015-7-M, E41.243-1-M 29I, E41.243-1-M AW2, E41.243-1M AW2, E41.243-2M AW8, E41.243M 29I, E4101-4-A GR R07, E4101-4-A NORDIC R05, E4101-4-A R05, E4101-4-D GR R07, E4101-4-D R05, E4101-4-M EU R05, E4101-4-M GR R07, E4101-4-M NORDIC R05, E4101-4-M R05, E4101-4-W GR R07, E4101-4-W NORDIC R05, E4101-4-W R05, E4101-5-A DE R08, E4101-5-A EU R08, E4101-5-D, E4101-5-D DE R08, E4101-5-D EL R08, E4101-5-M, E4101-5-M DE R08, E4101-5-M EL R08, E4101-5-M EU R08, E4101-5-W, E4101-5-W DE R08, E4101-5-W EL R08, E4101-7-B, E4101-7-B DE, E4101-7-M, E4101-7-M DE, E4101-7-W, E41010-4-M R05, E41010-5-M, E41010-5-M DE R08, E41011-4-M R05, E41015-7-M, E41040-6-M, E4106-4-A R05, E4106-4-M R05, E4106-5-M, E4106-5-M DE R08, E41065-4-M R05, E41065-5-M, E41065-5-M R08, E41243M 29J, E42012-4-M R05, E42012-5-M DE R08, E42042-6-M DE, E43012-4-D R05, E43012-4-M GR R07, E43012-4-M R05, E43012-4-W R05, E43012-5-D, E43012-5-D DE R08, E43012-5-D EU(ML), E43012-5-M, E43012-5-M DE R08, E43012-5-M EU(ML), E43012-5-M GR R08, E43012-5-W DE R08, E43012-5-W EU(ML), E43013-4-M R05, E43013-4-M R07, E43019-4-D R07 EXCLU, E43019-4-M R07, E43019-4-M R07 EXCLU, E43019-4-W R07 EXCLU, E43019-5-M, E43019-5-M DE R08, E43019-5-M EU(ML), E43042-6-M DE, E43049-6-M, E43049-6-M DE, E43066-4-M, E43066-5-M DE R08, E4401-4-A NORDIC R05, E4401-4-B NORDIC R05, E4401-4-M NORDIC R05, E4401-4-W NORDIC R05, E4401-5-A EU R08, E4401-5-B EU R08, E4401-5-M EU R08, E4401-5-W EU R08, E4403-5-A EU, E4403-5-M, E4403-5-M EU, E4403-5-W, E4403-5-W EU, E4403-7-M, E4403-7-W, E4431-5-A EU R08, E4431-5-B, E4431-5-B EU R08, E4431-5-M, E4431-5-M EU R08, E4431-5-W EU R08, E44319-5-A NORDIC, E44319-5-M NORDIC, E44319-5-W NORDIC, E44319-7-M, E44319-7-W, E5701-4-A R05, E5701-4-M GR R07, E5701-4-M R05, E5731-4-A NORDIC R0, E5731-4-M NORDIC R0, E59012-4-M R05, EE3000010M, EE3003010M, EH A-B, EH A-M, EH A-W, EH B Z-B, EH B Z-M, EH B Z-W, EH B-B, EH B-M, EH B-W, EH BZ-B, EH BZ-M, EH BZ-W, EH GZ-B, EH GZ-M, EH GZ-W, EH GZR-B, EH GZR-M, EHB-B, EHB-M, EHB-W, EHBZ-B, EHBZ-M, EHBZ-W, EHGZ-B, EHGZ-M, EHGZ-W, EHGZR-B, EHGZR-M, EOB6697X EU R05

 

ELECTROLUX OVEN & COOKER

EBGL4 CN, EBGL4 SW, EBGL4 WS, EBGL40S SP, EBGL40X CN, EBGL40X SW, EBGL40X WS, EBGL40XS CN, EBGL4X BR, EBGL4X CN, EBGL4X SW, EBGL4X WS, EBGL4XS CN, EBGL5X CN, EBGL5X SW, EBGL5X WS, EBKGL4X CN, EBKGL4X SW, EBKL4X CN, EBKL4X SW, EBKL4X WS, EBKSL6 CN, EBKSL6 SP, EBKSL6S CN, EBL2 CN, EBL2 SW, EBL2 WS, EBL20 CN, EBL20 SW, EBL20 WS, EBL4 CN, EBL4 SW, EBL4 WS, EBL40 CN, EBL40 SW, EBL40 WS, EBL40X CN, EBL40X SW, EBL40X WS, EBL4X CN, EBL4X SW, EBL4X WS, EBSL6 CN, EBSL6 SW/SP, EBSL6 WS, EBSL60 CN, EBSL60 SP, EBSL60S CN, EBSL6S CN, EBVGL4X SW, EBVGL4X WS, EBVGL5X CN, EBVGL5X SW, EBVGL5X WS, EBVSL6 SP, EBVSL6 WS, EBVSL60 CN, EHGL4-4 CN, EHGL4-4 SW, EHGL4-4 WS, EHGL40S-4 SP, EHGL40X -4 SW, EHGL40X-4 CN, EHGL40X-4 WS, EHGL4X-4 BR, EHGL4X-4 CN, EHGL4X-4 SW, EHGL4X-4 WS, EHGL5X-4 CN, EHGL5X-4 SW, EHGL5X-4 WS, EHK1-3 SW, EHK1-3 WS, EHK1-3 WS 230V, EHK1-3-230V WE, EHK1-3-400V SW, EHK1-3-400V WE, EHK1-3SW, EHK1-3WE, EHK1-4 SW, EHK1-4 WS, EHK1-4 WS 230V, EHK1-4-230V WE, EHK1-4-400V SW, EHK1-4-400V WE, EHK1-4SW, EHK1-4WE, EHK10-4 SW, EHK10-4 WE, EHK10-4 WS, EHK10-4SW, EHK10-4WE, EHK2-2 WS, EHK2-3 SW, EHK2-3 WS, EHK2-4 BR, EHK2-4 SW, EHK2-4 WS, EHL2-3 BR, EHL2-3 WS, EHL2-4 BR, EHL2-4 CN, EHL2-4 SW, EHL2-4 WS, EHL20-4 CN, EHL20-4 SW, EHL20-4 WS, EHL2X-4 SW, EHL2X-4 WS, EHL4-4 CN, EHL4-4 SW, EHL4-4 WS, EHL40-4 CN, EHL40-4 SW, EHL40-4 WS, EHL40X-4 CN, EHL40X-4 SW, EHL40X-4 WS, EHL4X-4 CN, EHL4X-4 SW, EHL4X-4 WS, EHSL6 CN, EHSL6 SW/SP, EHSL6 WS, EHSL60-4 CN, EHSL60-4 SP, EHSL60-4 WS, EI24EW15KS, EOB20001W EU ENV0, EOB20001X EU AFIPRI, EOB20001X EU ENV0, EOB22000W, EOB22000W EU ENV0, EOB22000X, EOB22000X EU AFIPRI, EOB22000X EU ENV0, EOB30000W EU ENV0, EOB30000X EU AFIPRI, EOB30000X EU ENV0, EOB31001W EU ENV0, EOB31001X EU AFIPRI, EOB31001X SEA/CHINA, EOB42100W, EOB42100W EU ENV06, EOB42100X, EOB42100X EU AFIPRI, EOB42100X EU ENV06, EOB43000X, EOB43000X EU AFIPRI, EOB43000X EU ENV06, EOB43100X, EOB43100X EU AFIPRI, EOB43100X EU ENV06, EOB43100X EU R08 AF, EOB43100X SEA/CHINA, EOB43140X NL ENV06, EOB43140X NL R08 AF, EOB4630K EU R05, EOB4630X EU R05, EOB50100X EU AFIPRI, EOB50100X EU ENV06, EOB52100W, EOB52100W EU ENV06, EOB52100X, EOB52100X EU AFIPRI, EOB52100X EU ENV06, EOB53000W, EOB53000W EU ENV06, EOB53000X, EOB53000X EU AFIPRI, EOB53000X EU ENV06, EOB53000X SEA/CHINA, EOB54000X EU, EOB5625W NORDIC R05, EOB5625X NORDIC R05, EOB5627K NORDIC R05, EOB5627S NORDIC R05, EOB5627W NORDIC R05, EOB5627X NORDIC R05, EOB5647K NORDIC R05, EOB5647W NORDIC R05, EOB5647X NORDIC R05, EOB5660R EU R05, EOB5665R R05 ELUX I, EOB63000W, EOB63000W UK ENV06, EOB63000X, EOB63000X UK AFIPRI, EOB63000X UK ENV06, EOB63003X, EOB63100K, EOB63100K UK ENV06, EOB63100X, EOB63100X EU AFIPRI, EOB63100X EU ENV06, EOB63100X EU R08 AF, EOB63100X IT AFIPRI, EOB63100X IT ENV R08, EOB63100X IT ENV06, EOB63100X KOREA, EOB63100X UK AFIPRI, EOB63100X UK ENV06, EOB63103X, EOB63300X, EOB63300X EU AFIPRI, EOB63300X EU ENV06, EOB63300X EU R08 AF, EOB64100A EU ENV06, EOB64100K, EOB64100K EU ENV06, EOB64100W, EOB64100W EU ENV06, EOB64100X, EOB64100X EU AFIPRI, EOB64100X EU ENV06, EOB64201X, EOB64201X EU, EOB65100X EU AFIPRI, EOB65100X EU ENV06, EOB65100X EU R08 AF, EOB65140X, EOB65140X NL ENV06, EOB65140X NL R08 AF, EOB65300X, EOB65300X EU R08 AF, EOB6630K EU R05, EOB6630K UK R05, EOB6630W EU R05, EOB6630W UK R05, EOB6630X EU R05, EOB6630X UK R05, EOB6630XK UK R05, EOB6632K UK R05, EOB6632W UK R05, EOB6632X UK R05, EOB6635K R05 ELUX I, EOB6635X R05 ELUX I, EOB6637X EU R05, EOB6637X KOREA R05, EOB6637X NORDIC R05, EOB6640X EU R05, EOB6690K EU R05, EOB6690X EU R05, EOB6697U NORDIC R05, EOB6697X NORDIC R05, EOB6697X R05, EOC35000X, EOC35000X EU AFIPR, EOC35000X EU ENV06, EOC35200X, EOC65100X EU ENV06, EOC65100X KOREA, EOC65140X, EOC65140X EU AFIPRI, EOC65140X NL ENV06, EOC65140X UK AFIPRI, EOC65140X UK ENV06, EOC6657X, EON42100X, EON42100X EU AFIPRI, EON42100X EU ENV06, EON4630X EU R05, EON5627K NORDIC R05, EON5627S NORDIC R05, EON5627W NORDIC R05, EON5627X NORDIC R05, EON5647K NORDIC R05, EON5647W NORDIC R05, EON5647X NORDIC R05, EON60100X EU ENV06, EON60100X EU R08 AV, EON63100X, EON63100X EU AFIPRI, EON63100X EU ENV06, EON63100X EU R08 AF, EON64100A EU ENV06, EON64100W EU ENV06, EON64100X, EON64100X EU AFIPRI, EON64100X EU ENV06, EON6604X EU R05, EON6630X EU R05, EON6637X NORDIC R05, EON6690X EU R05, EON6697X NORDIC R05, EOO55020X DE AFIP, EOO55020X DE ENV06, EOO5630 X NR05, EOO6635X R05, GHGL4-4.5 CN, GHGL4-4.5 SW, GHGL4-4.5 SW/SP, GHGL4-4.5 WE, GHGL4-4.5 WS, GHGL4-4CN, GHGL4-4SP, GHGL4-4WE, GHGL40-4.5 CN, GHGL40-4.5 SW, GHGL40-4.5 SW/SP, GHGL40-4.5 WE, GHGL40-4.5 WS, GHGL4045CN, GHGL4045SP, GHGL4045WE, GHGL404CN, GHGL404SP, GHGL404WE, GHGL445CN, GHGL445SP, GHGL445WE, GHL2-4.5 SW, GHL2-4.5 WE, GHL2-4.5 WS, GHL2-4SW, GHL2-4WE, GHL245SW, GHL245WE, GHL3-4.5 SW, GHL3-4.5 WE, GHL3-4.5 WS, GHL3-4SW, GHL3-4WE, GHL30-4.5 SW, GHL30-4.5 WE, GHL30-4.5 WS, GHL30-4SW, GHL30-4WE, GHL3045SW, GHL3045WE, GHL345SW, GHL345WE, QCE7288X 08

 

JOHN LEWIS OVEN & COOKER

JLBIOS608

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Can't find your model number listed or are unsure? Contact our parts advisors before ordering. We can check the parts network to verify your part first time.

More Information
Alternate Part Number 5045175727302, DST3870770025
Manufacturer Genuine Lux1AE
Genuine Part Yes

Oven & Cooker Spares 

Oven
Door Hinges

Oven door hinges wear out over time due to repeated use. Most hinges are model-specific, and accurate identification using your oven’s full model number (and sometimes serial number) is essential to ensure a correct fit.

Replacing Oven Door Hinges

Most oven door hinges are replaced in pairs because if one fails, the other is likely to follow. It’s also common to replace the hinge guide or runners and bearings to ensure smooth operation and prevent premature failure.

Always check the rollers or runners when replacing hinges, as worn components here can cause hinge failure. Ensure you have the exact model information from the oven’s rating plate to avoid ordering the wrong parts.

Can't Find The Oven Door Hinges You Need?

Oven door hinges are highly model-specific and can be tricky to identify visually. Provide your oven or cooker model, and we’ll ensure you get the correct replacement, including any low-cost compatible options when available.

Contact Support Team
AEG AEG Brand - Electrolux Group

AEG
Spare Parts.

AEG is a German brand within the Electrolux Group. Older German-made appliances were well-regarded, though more recent models vary in quality. Correct identification of spare parts is essential due to multiple variants per appliance.

Model & PNC Verification

To accurately locate AEG spare parts, you will usually need the Product or PNC number from the appliance rating plate. This ensures compatibility across multiple variants, which may range from a few to over thirty per model.

Product / PNC Number
Rating Plate Data
Cross-Brand Compatibility
 

Ordering & Assistance

Some AEG parts are straightforward to order, while others require careful verification. If unsure, please contact us to get guidance on correct parts and possible lower-cost alternatives.

 

Group Compatibility

AEG spare parts are used across multiple Electrolux Group brands. Thankfully, all products function similarly, making cross-brand identification easier.

Confirm Your AEG Spare Parts

Provide the Product or PNC number from your appliance’s rating plate and our team will confirm the correct AEG spare parts for your model quickly and accurately.

Contact Support Team

German Brand • Verified Fitment • Electrolux Group • Established 1988

NWAR SUPPORT

Spare Parts Help

Identifying technical spares can be a minefield. Our specialist help desk is available via email to cross-reference your model and identify the most cost-effective genuine or alternative options.

Avg. Response Under 60 Minutes
Service Type Expert Verification
Ask A Specialist

Or use the live chat widget below.

UK'S Professional Appliance Spare Part Network • Established 1988

Logistics & Support

Delivery & Returns Information.

We aim to get your parts to you as fast as possible. We are transparent about lead times, stock availability, and our returns process to ensure a smooth repair.

Stock Availability

Please be aware that we show availability but do not display live stock levels online. Estimates are based on average manufacturer lead times.

Tradesman Warning

Do not arrange a tradesman until your goods have arrived and been checked. We do not cover tradesman costs due to transit delays or suitability issues.

Understanding Lead Times

1 to ** Days

Normally a UK stock item. Dispatched same or next working day. Some items may take longer depending on specific warehouse location.

3 to ** Days

Usually a UK/EU stocked item but with a longer lead time. Contact us before ordering for specific clarification if the repair is urgent.

* to ** Days

Factory or Custom order items. These are ordered specifically for you and cannot ordinarily be returned. Please allow the full time indicated.

Order Transit

Orders placed before 3:00 PM (Mon-Fri) for in-stock items are typically dispatched same-day.

We use Royal Mail, DPD, and Evri. Tracking information is emailed upon dispatch. Delivery times to rural or offshore areas will vary.

Heavy/Oversized Items

Items such as dishracks, tubs, and glass cooktops may incur additional fees due to weight and specialised packaging requirements. We will contact you if additional shipping is required.

Returns Policy

Damages

Report transit damage within 24 hours. Include a photo of the damage and the packaging to speed up the claim process.

Cancellations

You have 14 days after delivery to cancel. This must be done via email or support ticket (not phone/chat).

Exclusions

We cannot accept returns for items that have been fitted for fault-finding, used, or custom-ordered.

How to Return an Item

1

Contact us with your order number and reason for return.

2

Wait for instructions and the correct returns address (this varies by item).

3

Package carefully. Do not deface original packaging. Use tracked post.

Have questions about your delivery or a potential return?

Contact Support Team

98% of orders delivered on time • Expert Resolution • Established 1988

 

Need Assistance?

Our advisors can help you identify spares faster, query prices, find alternatives and save you time and money.

 
 
Fast Free Advice Mon-Fri, 9am - 5pm
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